NewClient asks us to call Smith to introduce ourselves. Smith is running a new project that NewClient thinks we’d be well-suited to pitching for.

Riddler decides to call NewClient instead. The phone conversation…

Riddler (on speakerphone):
Hi NewClient? This is Riddler from [company].
NewClient:
Hello? Sorry?
Riddler:
It’s Riddler. Did you catch the introduction?
NewClient:
Riddler?
Riddler:
Maybe I should take it off speakerphone..

… cordial nonsense ensues …

Riddler:
So I’m calling about the [new] project.
NewClient:
Didn’t you get my contact info? You should call Smith, not me.
Riddler:
That’s our next call.
NewClient:
Call him and introduce yourselves.

Riddler calls Smith, after being bitch-slapped by NewClient.

Riddler:
Hi it’s Riddler from [company name], referred to you by NewClient for the [project name].
Smith:
Oh great! So this is the kind of work you do? Do you have much experience with Heritage projects?
Riddler:
Well, not Heritage projects but I don’t see how that would be an impediment for us. We hire content people when required.
Smith:
So what museums are you working with?
Riddler:
We did great work with [NewClient’s company] in the past.
Smith:
So that’s how you know NewClient.. Are you doing much exhibitry work?
Riddler:
The [name] project in [country] awhile ago.
Smith:
So it doesn’t sound like you do much exibitry work.. What fabricators do you work with?
Riddler:
You mean ones in the past on similar projects or ones we’ve worked with recently?
Smith:
Current ones.
Riddler:
Well none really. We don’t have a black-book of fabricators lying around that we could give to you. [NB- WTF??]